Customer reviews of Pitstop Motors

By Aaron S on 17 March 2020 | Purchase not verified

The experience was made really easy, I initially spoke kn the phone and said what car I was looking at. When I got there the salesman said he wasnt happy for that car to go yet as it needed a bit more work, he suggested another identical car and when I said it was out of my budget he met my price. Very polite and not pushy at all. He also said the window motor needed replacing and he would do that for me for free and to drop the car back when best for me. That's all been completed now and I couldn't he happier with the service and car I received. I will definitely use them again.

By Anthony J on 17 March 2020 | Purchase not verified

I bought a car, it was not as described, I had it less than 2 weeks before It broke down and it has been off the road for 60 days with poor communication. I do not recommend. Very stressful and upsetting experience.

By Aqib F on 13 March 2020 | Purchase not verified

Purchased my Ford Focus from these guys. I was unable to view the car straight away due to work commitments and placed a deposit over the phone and the car was held for me for 7 days. Upon arriving from 3 hours away the vehicle was as described and also just had a new Mot as well as a recent service, the car also had a massive service history portfolio which was an added bonus. Will definitely use again and recommend to anyone looking for a quality used second hand car! Thanks again!

By jeremy C on 28 February 2020 | Purchase not verified

Based on my personal experience I cannot recommend this car trader. He obviously needs to revisit the definition of "immaculate". He took deposit to his own personal bank account based on an untruthful description of the vehicle (misleading photos and video) and requested entire payment of the car before I'd even seen it due to a delay to collection of his own making. The sale was not concluded and he agreed verbally and in writing to refund the deposit but then of course backtracked on his word and has not made the refund. This message is to anyone who is thinking of leaving a deposit to reserve a car with PitStop Motors in Swindon. My advice based on my own personal experience: DON'T DO IT! Make sure you see the car first as their descriptions are untruthful. This review is left not as a rant but as advice intended to be beneficial to the second hand car buying community . Cheers. Jeremy

By Jayson S on 11 January 2020 | Purchase not verified

At Pitstop motors we purchased a Peugeot 208 diesel. Ali resolved any issues we had through good communication and fair compromises. We Would again use this company in the future and recommend his services. J

By Kam K on 07 October 2019 | Purchase not verified

Myself and my whole family have purchased all our cars from pitstop motors and I’ve never had a problem with them. I have had Many problems with previous dealerships so I was quite hesitant to try another but I must say the customer service is amazing and the information provided is very accurate.

By Dan S on 16 September 2019 | Purchase not verified

The car I went to see was exactly as described, if not better. No pushy sales techniques, open and honest about the car and the deal we put together. The site is well presented, with cars positioned for easy viewing and inspection. I've bought several cars over the last 20 or so years, and this my best buying experience, bar none. I would recomend Pitstop Motors to anyone looking for their next car.

By Carl F on 04 August 2019 | Purchase not verified

Vehicle was exactly as described. Really good communication, no pushy sales just a great experience and very happy with my new car

By Simon N on 24 May 2019 | Purchase not verified

Bought Hyundai i10 from them. Nice little car but there was an issue with the clutch which they sorted out for me a week later. They even delivered the car to me an hours drive away. Recommend.

By Kyle M on 06 August 2018 | Purchase not verified

I have purchased several cars but this garage is by far the best I have dealt with. Excellent customer service, organisation was excellent they had all the paperwork ready for me when I arrived. Most important after purchasing the vehicle they called me the next day just to thank me for my custom and to wish me all the best with my new vehicle. Anyone looking for a high quality car I would recommend this garage second to none. Thank you again guys.